Yes — with the right preparation. Colombia's leading medical destinations (Medellín, Bogotá, Cartagena) are safe, internationally oriented cities visited by hundreds of thousands of international travelers each year. The medical districts where procedures take place are modern, well-resourced, and secure. Our clients travel safely every week. What makes the difference is preparation — which is exactly what we provide.

No. Your coordinator speaks English and accompanies you throughout your stay. Our partner clinics and specialists are experienced with international patients and have English-speaking staff. You will never be in a situation where you cannot communicate your needs.

Because it's the only way to give you honest advice. Agencies that work for free are paid by clinics — which means their recommendations depend on who pays them the most, not what's best for you. We charge a transparent coordination fee and accept no commissions from any specialist or clinic. Our only interest is your outcome

We work exclusively with accredited specialists and clinics precisely because standards matter when complications arise. In the unlikely event of a medical issue, your coordinator is with you, we have direct access to your medical team, and we coordinate every step of the response. We also strongly recommend travel and medical complication insurance before every trip.

Absolutely — and we encourage it. Having a trusted person with you during recovery makes a real difference. We can help coordinate accommodation, transfers, and activities for your companion as well. Just let us know from the start.

For Glam Reserve and Elite, we recommend starting at least 4–6 weeks before your target travel date. This gives us time to vet your options, schedule specialists, and arrange everything without rushing. If you have a tighter timeline, contact us — we've moved quickly for clients before.

No. We coordinate cosmetic and reconstructive surgery, dental and smile design, hair restoration, IVF and fertility treatments, ophthalmology, regenerative medicine, and wellness retreats. If you're not sure whether your procedure qualifies, just ask.

All coordination fees are quoted and paid in USD. We accept bank transfer (preferred) and major credit cards. Card payments may carry a processing fee. Medical costs are paid directly to each clinic or specialist — The Glam Brokers never handles those funds.

Deposits are non-refundable once coordination work has begun. If you cancel 21 or more days before travel, any balance paid beyond the deposit is refunded. Every client also gets one complimentary reschedule — you may postpone your journey once at no charge within 6 months of your original date.

When you book directly through a clinic, you're relying on that clinic's own assessment of whether they're right for your case. We give you an independent opinion before you commit. We handle everything the clinic doesn't — logistics, recovery, airport coordination, follow-up — and we stay with you after you're home. Think of us as your personal advocate in a foreign medical system.